Frequently Asked Questions
Answers to what you may want to know before booking. If your question is not here, message us any time.
What are the check-in and check-out times?
Check-in is from 14:00 and check-out is by 12:00. Depending on availability we try to accommodate early check-in or late check-out; please message us on WhatsApp in advance.
Is ID registration required?
Yes. Under Turkish Law No. 1774 on Identity Notification, the identity details of all guests must be registered at check-in. Please bring your Turkish ID card or, for foreign guests, your passport.
Can I stay weekly or monthly?
Of course. We offer discounted rates for guests looking for a weekly or monthly rental apartment in Van. See our Offers page for current deals or ask us for a quote on WhatsApp.
Are the apartments suitable for families and children?
Yes, our apartments are family friendly. For larger families we recommend our 2+1 Family Apartment. You can request a baby cot when booking.
Do the apartments have kitchenware, towels and bed linen?
Yes. All apartments have a fully equipped kitchen with cookware, plates, glasses and cutlery. Fresh towels and bed linen are provided for every stay.
How can I book?
Fill in the “Check availability” form on our website and WhatsApp will open with your dates and number of guests. You can also call us 24/7 on +90 539 585 73 29.